Signals From the Edge

Harvard’s appointment of its first Black president, Claudine Gay, demonstrates that incumbents can, and must, challenge their own legacy.

With market dynamics shifting rapidly under our feet, these Challenger Brands embody the flexibility and ambition to seize the opportunity and win.

Although it may never reach the point of replacing human creativity, AI may be the biggest change to how we create since the personal computer.

When AI is designed intentionally, it can spark innovation without sacrificing functionality or performance.

By proxy, it’s easier to treat customers with empathy if it’s a value that’s already embedded across the company in the way its people are treated.